These Terms of Service (“Terms”) govern access to and use of the RouteBud website and software services operated by RouteBud Inc. (“RouteBud,” “we,” “us”). By creating an account, accepting an invitation, or using the Services, you agree to these Terms on behalf of yourself and your organization.
Eligibility and accounts
You must be at least 18 years old and authorized to bind your organization. You are responsible for credentials used under your account and for activity by users you invite or administer.
The Services
RouteBud provides a multi-tenant field sales CRM, route planning tools, manager dashboards, and mobile applications for check-ins and stop outcomes. Features may change over time. We may add, modify, or discontinue features with reasonable notice when practicable.
Customer data
You retain ownership of data you submit to the Services (“Customer Data”). You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Services, comply with law, and enforce these Terms.
You represent that you have the rights to submit Customer Data and that its use through the Services complies with applicable law and our Acceptable Use Policy.
Fees and billing
Paid plans are billed according to the pricing shown on our website or in your order. Fees are generally non-refundable except where required by law. Failure to pay may result in suspension or termination of access.
Acceptable use
You agree to use the Services lawfully and in accordance with our Acceptable Use Policy. We may suspend or terminate access for violations, security risks, or non-payment.
Confidentiality and security
We implement reasonable safeguards for Customer Data. Each organization workspace is isolated from other customers. You are responsible for configuring roles and permissions within your workspace.
Third-party services
The Services may integrate with third-party providers (payment, maps, email, push notifications). Your use of those services may be subject to their terms.
Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUTEBUD INC. WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Indemnity
You will defend and indemnify us against claims arising from your Customer Data, your use of the Services in violation of these Terms or applicable law, or disputes between you and your users or customers.
Term and termination
Either party may terminate for material breach if not cured within a reasonable period after notice. Upon termination, your right to access the Services ends. We may retain backups and billing records as required by law.
Governing law
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules, except where mandatory consumer protections apply.
Changes
We may update these Terms. Continued use after the effective date of updated Terms constitutes acceptance. If you do not agree, you must stop using the Services.
Contact
Legal notices: support@routebud.com .